I'm sure most McDonald's Operators are numb to it but I still find it astounding that McDonald's Corp got rid of so many experienced operations people and is now out on
the street trying to replace them with people with zero McDonald's experience and immediately thrusting them into operations positions.
Case in point - the Chicago field office just promoted or hired six new people to be
"Operations Associates". Two are experienced McDonald's people. The other four are
from off the street. One from Panera, one from Starbucks, one is a former Firehouse
Subs franchisee, and one from Berlin Packaging.
Rumor has it that the Denver Field Office is busy hiring Burger King people.
I guess if the decision makers at the top have so little experience with McDonald's they
don't know the value of a team with deep experience.
Also, the job description for an Operations Associate is "Offer expertise in tools and
resources for restaurant operations (shift management)".
How long does it take for a person off the street to become an operations resource for McDonald's Operators? A year? Two? Three years?