February 27, 2021
February 25, 2021
He asks himself, "What would Fred Turner do?" - And then he does the opposite.
A friend suggested we post Fred's video presented at the first NOA meeting in 2018.
February 21, 2021
February 18, 2021
Will these people be selected for their restaurant experience and operational expertise or will they be selected for their educational pedigree and where they went to school?
February 17, 2021
February 16, 2021
February 13, 2021
A franchise system should have a corporate-approved advisory group and a franchisee entity independent of the corporation.Much like we have two houses of Congress. The Senate is supposed to be the upper house where ideas created by the House of Representatives are reviewed or stopped cold. Members of the Senate serve six years or more so they learn how government works. House members serve two-year terms so they are constantly running for reelection and are more in touch with their constituents.
A healthy franchise system needs similar entities. A group that interacts with corporate and moves a little slower and a group that's sometimes wild and crazy, is constantly making trouble, and forces the corporate-approved group to deal with real-world issues.
Imagine the United States if we only had the U.S. Senate. We'd be ruled by a bunch of politically correct fat-cats who use their positions to serve their own self-interests.
Why does that sound familiar?
February 12, 2021
February 9, 2021
Let's pretended for a moment I know nothing about McDonald's but I know a lot about the franchise business. McDonald's Corp. hires me as a consultant to work on a solution to the "NOA problem". I do some research and interviews and come back with my recommendation to the corporation: That is to: