November 28, 2016

Iowa Operator Bankruptcy - Part II

The previously mentioned McDonald's Operator bankruptcy has created a stir,
unfortunately leaving many questions unanswered. Following legal proceedings
can be very frustrating. The attorneys can't talk about the case and typically 
instruct their clients not to talk to anyone. 

In this environment the media can only report on what has been filed with the 
courts. And, since few civil cases go to an actual trial, there are rarely public 
proceedings to follow.

And when a civil matter does go to trail the presiding judge usually frowns on
"trying the case in the press". Trust me, I've had many opportunities to connect 
eager reporters with franchisee plaintiffs but their attorneys usually kill the 
idea. And in big-bucks litigation your attorney is your boss.

The initial document filed on 1/18/16 is only five pages long and was filed with 
the Southern District Court of Iowa and is available (with some effort) at:

To access documents on the website you'll need to establish a "PACER" case 
locator  account  on the home page which I found to be laborious but doable. 
It's almost as if the legal establishment doesn't want citizens to have easy 
access to information.

The case number is 16-02263 and is Document #14

November 17, 2016

Walk Right In - Sit Right Down

Reuters reports on McDonald's big city kiosks

A statement that is both stupid and arrogant at the same time.

"Demonstrating returns is key to convincing franchisees to make the switch, 
executives said. In a video, one UK executive said sales grew 8 percent in 
downtown London as a result of the initiative.
"People may not always like to change, but people like to make money," 
Kempczinski told Reuters."

Have MCD Execs Ever Seen a Store With a Drive-Thru?

Question of the day: Why is Oak Brook focused on initiatives that don't apply to Drive-Thru?

McDonald’s Introduces Screen Ordering and Table Service - The New York Times