July 26, 2017

Lyft Teams Up With Taco Bell

Said it before and will say it again - With so many QSRs jumping into the delivery business -
I think the market is very wide, but very thin - meaning - a lot of people will order delivery 
from a QSR - occasionally - so occasionally that no chain will do any real volume and with 
the commissions taken by the delivery companies it'll be a real money loser for franchisees.

Lyft teams up with Tacobell, Uber goes deeper with McDonald's

Updated WSJ Coverage on MCD Q2 Results

This is what you get when you let people who've never operated a restaurant run a 
major restaurant company.

McDonald's CEO says, "McDonald's speed of service has been declining ..... but order accuracy and quality perception scores have improved, he said, adding that he hopes
the self-order kiosks and mobile-order and pay app will shave seconds off order times."

McDonald's Sales Show Improvement

July 22, 2017

See You LAT-er

Hearing about the Leadership Alliance Team term jumps out: 
"Star Chamber". 

The term dates back to 15th century England and is also the title of a 1983 movie about a panel of judges who decide who lives and who dies.

July 19, 2017

More On Delivery Services

“A customer will equate the delivery person with your restaurant even if it’s a 
third party, so that’s something to take into account,” 

How restaurants can launch effective delivery services

July 18, 2017

Chipotle - It's Happening Again

And McDonald's is going to unfrozen beef and chicken? Good luck with that!

Chipotle closes restaurant where customers got sick - Business Insider

The above article mentions a very nasty little website that publishes anonymous 
reports of food borne illnesses as totally credible.

This will give restaurant Operators a little heartburn.