April 23, 2018
April 20, 2018
Why Pizza Has Little to Fear from 3rd-Party Delivery
Reporter Jonathan Maze covered the Restaurant Leadership Conference in Phoenix this
week. Here's more reporting on restaurant delivery.
"If they (delivery companies)charge more to restaurants—and many, many chain executives
we speak with complain about the losses they take on delivery orders—then those companies will be less likely to promote or push the service."
Why pizza chains have little to fear from third-party delivery
.
week. Here's more reporting on restaurant delivery.
"If they (delivery companies)charge more to restaurants—and many, many chain executives
we speak with complain about the losses they take on delivery orders—then those companies will be less likely to promote or push the service."
Why pizza chains have little to fear from third-party delivery
.
April 19, 2018
Is Starbucks Making Things Worse?
Having been around food service and also having experience dealing with the media ...
in my humble opinion Starbucks is turning this unfortunate event in one store into a
national scandal.
Starbucks could have terminated the managers who made all the wrong decisions,
maybe closed that store for while, and conducted a national internal audit of their own
corporate culture.
But no, they plan to close 8,000 stores for a one day training effort. So instead of
admitting they had a problem in one store they are demonstrating that they have a
systemic nationwide problem.
This is one publicity stunt that will backfire, turning an embarrassment that would
have faded away in a few months into something that will be with the brand for years.
Could McDonald's gain fresh hangout status amid Starbucks controversy?
.
in my humble opinion Starbucks is turning this unfortunate event in one store into a
national scandal.
Starbucks could have terminated the managers who made all the wrong decisions,
maybe closed that store for while, and conducted a national internal audit of their own
corporate culture.
But no, they plan to close 8,000 stores for a one day training effort. So instead of
admitting they had a problem in one store they are demonstrating that they have a
systemic nationwide problem.
This is one publicity stunt that will backfire, turning an embarrassment that would
have faded away in a few months into something that will be with the brand for years.
Could McDonald's gain fresh hangout status amid Starbucks controversy?
.
April 17, 2018
April 16, 2018
And Now a Word From the Left Wing Wackos
The contemptible Robert Gibbs has a dream job. In addition to his huge McDonald's salary and perks he gets to infect the system with fake science from the Obama administration.
The beauty is, Operators will absorb the cost of many unnecessary changes to the system.
Then Gibbs will leave to assist with Senator Elizabeth Warren's 2020 presidential campaign.
.
April 14, 2018
April 12, 2018
"Unfrozen" Will Be The Next Disney Movie
I've sampled enough unfrozen, HOTG sandwiches to have some opinions in my role as
a McDonald's customer.
Is it a better product? ... Sometimes.
As I consumed the first few QPCs I was struck with the thought, "For 45 years McDonald's
has been over-cooking all those millions of quarter pound patties".
I've sampled about 40 sandwiches over the past few months and my impressions are:
* In a Quarter Pound with Cheese it's better than frozen but only when everything is
done perfectly.
That's because the QPC is a pretty simple sandwich.
* In the Signature Sandwiches the difference in meat patties is unnoticeable. There is so much going on in each of those sandwiches, so many flavors, so many textures that the actual meat patty gets lost in the battle. This lack of difference will become even more noticeable as the builds become more exotic, Angus flavoring, etc.
* One in five patties were pink enough to have failed previous food safety standards. Now,
don't get me wrong, I like them that way. As a McDonald's Operator I'd often cook a couple
of quarter pound patties as a low carb, high protein lunch. They were quite pink in the center and I would have never served them to a customer.
However, McDonald's has been overcooking beef patties for so many decades McDonald's customers don't know what a "medium" patty looks like. I foresee many returned sandwiches.
* I was served a few sandwiches that were dripping with fat (very unusual at McDonald's). And, about a third of the sandwiches did not have the brown wrapper, just the box and
the sandwich. That wrapper is essential, especially with the Signature sandwiches and if
the sandwich is eaten on the road.
* There is a perceptible slowing of service times at the stores I visit regularly. I'm seeing
more cars pulled to the side and more long waits at the presentation window. Since I'm
not in the kitchen I can't tell what's holding things up or if this slow down is related to
HOTG. It might be the nationwide staffing problems. Maybe it's the three patty thing.
Will this change increase sales at McDonald's? Will it be worth the hassles and risks? I'm
sure there will be a lot of trial when the advertising begins but only time will tell if it
will build sales.
Meanwhile, Wendy's and other competitors will continue to bark about frozen beef at McDonald's. Unfrozen quarter patties will not solve that problem.
.
a McDonald's customer.
Is it a better product? ... Sometimes.
As I consumed the first few QPCs I was struck with the thought, "For 45 years McDonald's
has been over-cooking all those millions of quarter pound patties".
I've sampled about 40 sandwiches over the past few months and my impressions are:
* In a Quarter Pound with Cheese it's better than frozen but only when everything is
done perfectly.
That's because the QPC is a pretty simple sandwich.
* In the Signature Sandwiches the difference in meat patties is unnoticeable. There is so much going on in each of those sandwiches, so many flavors, so many textures that the actual meat patty gets lost in the battle. This lack of difference will become even more noticeable as the builds become more exotic, Angus flavoring, etc.
* One in five patties were pink enough to have failed previous food safety standards. Now,
don't get me wrong, I like them that way. As a McDonald's Operator I'd often cook a couple
of quarter pound patties as a low carb, high protein lunch. They were quite pink in the center and I would have never served them to a customer.
However, McDonald's has been overcooking beef patties for so many decades McDonald's customers don't know what a "medium" patty looks like. I foresee many returned sandwiches.
* I was served a few sandwiches that were dripping with fat (very unusual at McDonald's). And, about a third of the sandwiches did not have the brown wrapper, just the box and
the sandwich. That wrapper is essential, especially with the Signature sandwiches and if
the sandwich is eaten on the road.
* There is a perceptible slowing of service times at the stores I visit regularly. I'm seeing
more cars pulled to the side and more long waits at the presentation window. Since I'm
not in the kitchen I can't tell what's holding things up or if this slow down is related to
HOTG. It might be the nationwide staffing problems. Maybe it's the three patty thing.
Will this change increase sales at McDonald's? Will it be worth the hassles and risks? I'm
sure there will be a lot of trial when the advertising begins but only time will tell if it
will build sales.
Meanwhile, Wendy's and other competitors will continue to bark about frozen beef at McDonald's. Unfrozen quarter patties will not solve that problem.
.
April 10, 2018
April 9, 2018
April 7, 2018
Better Hope That High Volume Store Isn't Too Valuable
In Washington DC McDonald's is selling the land under a store for $31 million.
It's hard to get a rewrite if McDonald's Corp. sells the property
JBG Smith pays $31M for NoMa McDonald's - Washington Business Journal
.
It's hard to get a rewrite if McDonald's Corp. sells the property
JBG Smith pays $31M for NoMa McDonald's - Washington Business Journal
.