QSR Operators should keep an eye on Panera - they are out front on many things
digital and have hit some speed bumps.
"Among other things, Panera said it is scheduling extra staff to handle
work created by digital and custom orders. That extra
labor increases costs at a time
when restaurant margins already are
feeling the pinch of minimum wage increases
and other expenses."
Panera reveals progress on efforts to boost speed, shares drop