Coalition of Franchisee Associations

May 2, 2020

Crain's Chicago Business on Chris K.

"McDonald's initial responses to the crisis have angered franchisees. They want McDonald's to forgo rent payments and other franchisee fees for three months, but McDonald's offered only to defer collections for three months. Leaked communications between the company and an independent organization representing 1,200 franchisees reveal escalating animosity."

"But McDonald's could do more for franchisees. Ozan emphasized that the company has plenty of liquidity, with $5 billion in cash and access to billions more in credit. McDonald's continues to pay $3.5 billion in annual dividends."

Joe's column quotes from both the Howard Penny letter and the Kalinowski survey.

> McDonald's CEO must fix strained relationship with franchisees

Please see my advice in the comments section for accessing this column.


Richard Adams said...

Crain's is pretty strict with their paywall. Digital access is $169 a year. Probably worth it if you're in the midwest but pretty expensive if you visit their website 2/3 times a year.

As you'll see they have a $1.00 for 30 days offer. If you go for that but don't want the full year be sure to cancel before the 30 days run out. Otherwise, your credit card will be charged the full $169.

Anonymous said...

After losing our shirts with the Thank You meals, Clueless Chris lets slip a hint of MUCH MORE DISCOUNTING!

Executives from McDonald’s, Taco Bell parent Yum Brands, Checkers, and others all expect customers to seek out their food for “convenience and normalcy,” following the reopening of states and restaurants, Yum Brands CEO David Gibbs said. McDonald’s CEO Chris Kempczinski anticipates trends to mirror those being seen in grocery stores, where impressive sales from large brands like PepsiCo have indicated customers desire for a recognizable brand, writes Business Insider.