Coalition of Franchisee Associations

June 10, 2022

Is Drive-Thru-Only a Good Idea?

Seems to me some in the QSR industry are basing too many decisions on what happened during the pandemic. For instance, many chains rushed into "ghost kitchens" thinking delivery was going to be the future of the QSR business.

McDonald's veterans will remember "Mini-Macs" and other programs in an attempt to get small. And we all remember SPODS.

Fast Food restaurants do away with dining rooms - Jonathan Maze

This one is a little surprising. This Chick-fil-A is crammed into a corner in a strip mall but based on Google Earth it appears to have a full dining room and outdoor seating. It looks like they are going to trash all that and go to drive-thru only. Maybe they're building another full-size store nearby.

Chick-fil-a to replace restaurant - Fayetteville AR Flyer

1 comment:

Richard Adams said...

On the Chick-fil-A ... As best as I can tell the site plan included in this article is for the existing restaurant, not the future plan for a double drive-thru.