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October 1, 2020

The 2020 QSR® Drive-Thru Study

While the internals of this study are interesting the rankings are questionable.

Chick-fil-A deserves the top spot but McDonald's does not deserve such a low ranking. 
Panera is better than McDonald's? I enjoy Panera's tuna salad sandwich but you 
need a calendar to time their drive-thru service.

Dairy Queen has a better drive-thru than McDonald's? Give me a break.

The 2020 QSR® Drive-Thru Study - QSR mag
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