Coalition of Franchisee Associations

April 8, 2019

Modern, Progessive, and Now With Free Food

Every time I use a McKiosk I ask myself, "Why encourage customization?" It just slows down service times. And now it's going to kill profitability.

People in focus groups or surveys will always say they want customization. But it sure turns off customers in line behind them.

McDonald’s customers discover hack to get free hamburger - Fox News

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