Having served McDonald's food for 30 years I can't imagine giving my customer's food to a strange, unsupervised,
"middle-man" who's then in charge of the food.
A quote from a Technomic person:
"The industry has been lucky that we haven't had a disturbed individual that has tampered with the food. It's a real danger, and that will come back on the brand."
How is delivery disrupting business as we know it?