February 15, 2016

Is the Cost of a Delivery Partner Worth Giving Up Control?

“Burgers and fries don’t travel that well,” - Fatburger exec

Is the cost of a delivery partner worth giving up control? - Restaurant Business
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1 comment:

Richard Adams said...

Fatburger’s brass decided customers were understanding enough to know that their delivery order would be different than what they got hot off the grill. “[People] know what they’re getting, and we make sure the product travels as well as it can,”

I'm not too sure QSR customers are all that understanding?