Is Speed of Service a Priority for McDonald's in 2014?

Speed of service a priority for McDonald's in 2014 | QSRweb.com
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MCD Blames Ads For Weak Sales, Puts Shops on Hot Seat

McDonald's Blames Ads For Weak Sales
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A Little Monday Morning Humor

McDonald's: Coffee In Grocery Will Help Sell McCafe in Restaurants

How much will OPNAD spend to sell McCafe at Safeway?

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At McDonald's, a Push for Customization

                                      So Modern Humans Are Patient When Hungry?

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McDonald's Acknowledges Service Has Suffered

At least someone with an operations background is talking about service!

McDonald's Acknowledges Service Has Suffered - WSJ.com:
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McDonald's Eyes Bigger Share of Coffee Market

The company, based in Oak Brook, Ill., also recently said it's partnering with Kraft Foods
Group Inc. to sell McCafe bagged coffee at supermarkets in test markets. The company is 
hoping the move will help build awareness of the MCafe brand. "It's about selling more 
coffee in restaurants," (Kevin) Newell said of the Kraft partnership.

And Redbox was supposed to build customer traffic.

McDonald's Eyes Bigger Share of Coffee Market - ABC News
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From McDonald's Investor Meeting

Execs with McDonald's (MCD -0.6%) are giving some glimpses on where the company might find growth in the future.

• Potential initiatives include kiosks in grocery stores, an intensified push into premium beverages, and an expansion of breakfast items in global markets where early-day sales lag.
• The company will also invest more in its kitchens which could lead to larger grills areas and open up the possibility of all-day breakfast offerings.
• In emerging markets, McDonald's say franchising and real estate strategies will align with local dynamics.

From Seeking Alpha

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Investor Day in Oak Brook

"Our goal is to ensure that we are adapting to keep pace with the changing marketplace," Don Thompson continued.  "We are intent on strengthening our brand by running even better restaurants and delivering the best food and beverage offerings."

McDonald's Continues To Invest For Future Growth - Yahoo Finance
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McDonald's Supermarket Coffee

                   McD's Looking to Clean Up in the Coffee Aisle | News - Advertising Age
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Making The McGrade

Some feedback on Oak Brook’s decision to stop QSC grading of stores would be appreciated -

as comments on this site or by E-mail.

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