Fellow owners the NFLA is absolutely useless! They are beholden to McDonald's Corporation (because the corporation pays all their bills), and they have proven time and time again that they have no power and that they are captive to McDonald's. McDonald's has even limited the number of times they may meet per year!
The NOA, (which now represents over 1000 owners), was born out of the failure of the old NLC and the NFLA to act. The NLC approved the BBV 2020 agreement, and even after seeing the errors of the agreement, the NFLA was not able to negotiate ANY significant changes. There is no "partnering" for the upcoming mandatory 10 year remodels (which can cost up to $750,000.00). We are discarding perfectly good seating and fixtures which currently only serve about 10% of our customer sales. The company has succeeded in shifting costs from its own financial statements to those of the owner operators. And the company is enjoying record sales and profits, while owner cash flow shrinks!
Meanwhile, today, we still have PACE, the Archways to Opportunity costs betrayal (where McCafe supermarket sales were supposed to fund the Archways scholarships but aren't), Rent and service fees on 3rd party delivery fees, the draconian new franchising rules and qualified to buy requirements, the tech fee debacle (where NFLA settled for a pittance of what we were actually responsible for which was ZERO according to their own NFLA accountants), VOICE being used in franchising decisions (even though Jim Johansson said they would never use it), etc.etc. McDonald's refusal to negotiate at all with owner operators on any significant issue continues to this day, and the NFLA is silent.
The NFLA has outlived its usefulness (if it ever had any) and should be dissolved and replaced by a truly independent, self -supporting owner advocacy group.