May 7, 2009
Something Squirrelly With Your McCafe Bills?
Now that the smoke is clearing from the McCafe installations
(at least in 70% of USA stores) it would be wise for the
individual Owner/Operator to take a good, line by line look at
the costs being billed by the corporate approved contractors
I'm hearing a new horror story everyday about unjustifiable
and unexplainable expenses with no responsibility borne
by McDonald's corporate people.
It must come as a surprise to corporate staffers that Owner/
Operators know what it costs to install a drink system, move
a wall, or cut in a floor sink. These bureaucrats have never
had to write the checks so it's up to the Operators to keep
track of these things.
What can an Owner/Operator do about these over charges?
You probably won't ever get your money back but at least
the corporate types can be made aware you are on to their
game. That might prevent this from happening again, for
instance, when you change out your MFY kitchens in a few
The other question is - what happened to all that money?
This will possibly amount to $100 to $200 million in over
charges just for the United States.
It's hard to believe Oak Brook facilitated these excesses as
a simple favor to their captive contractors and suppliers.
Ah, the wonder of only using privately held vendors with no