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June 12, 2014

Colorado McDonald’s Hooks Up With Delivery Service

Internet based food delivery services are popping up all over the country
and they present some questions when delivering for a franchised restaurant.

If the franchisee is responsible for the level of Quality and Service delivered
to their customers how do they assure that with a third party involved?

If there's a problem where does the customer go for resolution?

If corporate gets wind of a dissatisfied customer can the franchisee just blame
the delivery company?

I think we can be certain that the franchisee won't be able to blame the third
party company that the franchisee hired.

Colorado McDonald’s hooks up with delivery service | QSRWeb

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