Coalition of Franchisee Associations

June 12, 2014

Colorado McDonald’s Hooks Up With Delivery Service

Internet based food delivery services are popping up all over the country
and they present some questions when delivering for a franchised restaurant.

If the franchisee is responsible for the level of Quality and Service delivered
to their customers how do they assure that with a third party involved?

If there's a problem where does the customer go for resolution?

If corporate gets wind of a dissatisfied customer can the franchisee just blame
the delivery company?

I think we can be certain that the franchisee won't be able to blame the third
party company that the franchisee hired.

Colorado McDonald’s hooks up with delivery service | QSRWeb
.

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