March 13, 2014

Popeyes CEO on Franchisees

"We started listening to them. I know that sounds simplistic, but we were at a stage where,
in our quarterly meetings with franchisees, the company told them stuff and didn't listen"

Popeyes CEO Refocuses on Franchisees - WSJ.com
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1 comment:

Anonymous said...

Ray died 30 years ago and with him "listening" to franchisees.