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March 13, 2014
Popeyes CEO on Franchisees
"We started listening to them. I know that sounds simplistic, but we were at a stage where,
in our quarterly meetings with franchisees, the company told them stuff and didn't listen"
Popeyes CEO Refocuses on Franchisees - WSJ.com
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Ray died 30 years ago and with him "listening" to franchisees.
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