March 31, 2014

McDonald’s Menu Is Too Large

This writer qoutes from our last McDonald's Operator survey. 

"Our menu has gotten too big. We are trying to do too many things and our
service and quality suffer. Look at In-N-Out Burger, Chick-fil-A, Five Guys 
[Kalinowski notes: all privately held]. Their menus haven't changed in years 
and they do not offer discounts on a regular basis."

McDonald’s Menu Is Too Large: Invest in Restaurants That Keep It Simple

March 19, 2014

All About ‘Vicarious Liability’ lawsuits

Having promised not to focus too much on the union driven lawsuits, this article 
is very informative on the legal and political issues involved.

3 ways franchisors can avoid ‘vicarious liability’ lawsuits - Franchising - NRN
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March 17, 2014

Poll: Don't Hurt Jobs W/ Minimum Wage

"Despite the attention in Washington, only 49% of poll respondents said the issue would
be a factor in which congressional candidates they vote for in November."

L.A. Times Reports
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March 15, 2014

Look For the Union Label


 
We won't get distracted by the phoney lawsuits filed by labor groups against McDonald’s. 
Backed by the S.E.I.U. and coordinated with the White House these suits will likely go
nowhere but will generate some negative publicity for the industry. Things should quiet
down after the November elections but right now it’s all about income inequality. This 
does prove that, with anti-business leftists, it’s a waste of time and money to try to 
“Get a Place at the Table”.
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MCD @ Bank of America Conference


It's certainly appropriate to have a company's Chief Financial Officer at an investor
conference to discuss the financial side of the business. But, in this case, the McDonald's
CFO is the sole presenter and discusses a broad range of questions about operations, 
kitchens, staffing, marketing, and many other disciplines where he has no experience .

This guy's the Swiss army knife of CFOs!

While the opening comments are pretty dry the Q+A with the analysts is always
interesting and franchisees can learn where the corporate guys think they're taking
the company.

Here's the conference webcast, listeners have to register with a name and an E-mail.
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March 13, 2014

Popeyes CEO on Franchisees

"We started listening to them. I know that sounds simplistic, but we were at a stage where,
in our quarterly meetings with franchisees, the company told them stuff and didn't listen"

Popeyes CEO Refocuses on Franchisees - WSJ.com
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March 11, 2014

The McSpin Is In

"McDonald’s can “probably get more aggressive” with its borrowings and still maintain its
credit rating, Bensen said. In response to a question, he said that McDonald’s could raise its 
target of returning $5 billion in cash to shareholders if the company increased its leverage."

McDonald's jumps as CFO discusses returning cash - Bloomberg
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March 8, 2014

Employee training goes mobile | QSRweb.com

It's unknown if digital ordering and payment will speed things up at QSRs but employees
using their smart phones for training purposes? That's kind of interesting.

Employee training goes mobile | QSRweb.com
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March 6, 2014

Panera Bread: Why The Best Days Still Lay Ahead

Panera and McDonald's have some similar challenges. The article below lays out the 
Panera story. From the article:

"Mr. Shaich is one of the best kinds of CEOs. He is a founder with a long term vision 
who focuses on the best possible customer service believing profits will follow."

Panera Bread: Why The Best Days Still Lay Ahead - Seeking Alpha:
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Snacks: A Growth Opportunity for Restaurants

Technomic Reports
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