August 14, 2013

Tim Hortons CEO Actually Listens to Franchisees!

"What he heard from franchisees is that Tim Hortons menu is inefficiently large. There is, he said, “a lot of complexity in our restaurants. So how do we simplify our operations? How do we reduce the number of products, the number of sizes, the number of price points? How do we simplify the menu boards?”

Tim Hortons and QSRs' "New Reality" | βurgerβusiness
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