August 30, 2013

Is There Such a Thing as a Bad Customer?

While I'm the first to gripe about imperfect service this writer makes
the point that some people just can't be satisfied. And, as quick service
restaurants expand their menus and try to be "all things to all people" the customer base will get pickier and pickier and pickier.

Maybe you get bad customer service because you’re a bad customer?

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